• You can cancel a session up to 24 hours before the scheduled time. If you cancel within this period, you can reschedule for another time, subject to availability.
• If you do not show up for a session, you cannot reschedule or request a refund.

No refunds are available except in cases of serious illness or injury, proven by a medical certificate.

Yes, Bolden Surf School may reschedule a session due to adverse sea, wind, or weather conditions. You will be informed of the new time via SMS, WhatsApp, or email.

Yes, all students are covered by individual accident insurance and civil liability insurance from the moment of registration.

• If a group session does not have at least 4 students, the session may be rescheduled.
• The instructor-to-student ratio depends on the group size and session type, ensuring personalised attention and safety.

• Bolden Surf School provides equipment in good condition. If a student damages the equipment due to reckless use, they will be charged for the repair costs.
• For hygiene reasons, it is mandatory to wear underwear or swimwear when using the school's wetsuits.

Yes, Bolden Surf School may take photos and videos during sessions. By participating, you agree that these can be used for promotional, advertising, or educational purposes.

• All students must be able to swim and follow safety recommendations given by instructors.
• No lessons are offered for children under 5 years old. 
• Those under 16 must be accompanied by a responsible adult who will also participate in the surf activity.
• Minors under 18 must provide a signed authorization from their legal guardian.
• All participants must present an official photo ID before starting the experience. This can be a physical ID or a photo of the ID.
• Bolden Surf School is not responsible for personal belongings. Participants should take care of their belongings. Additional options like renting a locker at a partner establishment or storing items in the school's mobile van are available.